E1 - Episode 1

Aired: September 15, 2014

A shameless con that saw expensive goods stolen right from under a charity's nose, and the man renting out flats he doesn't even own.

E2 - Episode 2

Aired: September 16, 2014

The team reveals the fast-growing menace that can make a house virtually unsellable, and meets the homeowners worried that fracking has hit property values.

E3 - Episode 3

Aired: September 17, 2014

The team explore the fallout some viewers have had from extreme weather, including one couple's two-year battle to prove their home was damaged by a storm.

E4 - Episode 4

Aired: September 18, 2014

The team meet the family devastated by what happened when they chose the wrong dealer to sell them a puppy.

E5 - Episode 5

Aired: September 19, 2014

The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how roughly they must have been treated.

E6 - Episode 6

Aired: September 22, 2014

The team reveal the results of a test into the customer service of the Big Six energy companies, plus simple ways to bring down your energy bills and save money.

E7 - Episode 7

Aired: September 23, 2014

The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individuals they've done business with.

E8 - Episode 8

Aired: September 24, 2014

The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming the speed and success of complaints.

E9 - Episode 9

Aired: September 25, 2014

The team look into some audacious scams that anyone could fall for, including the boiler room scam peddling shares that either don't exist or are worthless.

E10 - Episode 10

Aired: September 26, 2014

The team investigate more situations where viewers have had a raw deal. Including a couple's travel insurance claim that was turned down for an astonishing reason.

E11 - Episode 11

Aired: September 29, 2014

The team reveal how to become more online-savvy and avoid being stung by internet fraudsters or companies that are not what they seem.

E12 - Episode 12

Aired: September 30, 2014

The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not even know were in place.

E13 - Episode 13

Aired: October 01, 2014

The team investigate cases where people end up paying over the odds - sometimes by thousands of pounds.

E14 - Episode 14

Aired: October 02, 2014

The team investigate extraordinary stories to do with money, including the couple who lost hundreds of pounds thanks to simple errors with a bank transfer.

E15 - Episode 15

Aired: October 03, 2014

The team meet viewers who handed over hundreds of pounds to people who seemed to be experts in their field but did not get quite what they expected.

E16 - Episode 16

Aired: October 06, 2014

Angela Rippon, Gloria Hunniford and Julia Somerville investigate stories to do with health. Why are patients at GP surgeries having to call a premium rate number?

E17 - Episode 17

Aired: October 07, 2014

Gloria Hunniford, Angela Rippon, and Julia Somerville expose disastrous problems with brand new properties, including a grand design that has gone terribly wrong.

E18 - Episode 18

Aired: October 08, 2014

The team investigate mysterious flooding that is seriously damaging a home, and a church whose solar panels fail to generate a profit.

E19 - Episode 19

Aired: October 09, 2014

The team explore unsound investment opportunities. An investor in an apparently star-studded blockbuster wonders whether the movie will ever actually be produced.

E20 - Episode 20

Aired: October 10, 2014

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day are so long-winded and complicated.